Terms & Conditions
Passenger numbers: Minimum passenger numbers apply to some flights. Hunter Valley Helicopters reserves the right to vary flights due to weather or other operational considerations.
Weight restrictions: Weight is a critical element of the operation of helicopters. Hunter Valley Helicopters reserves the right to weigh all items of luggage and passengers prior to commencement of flight. Hunter valley helicopters reserves the right to organise flights so that they do not exceed the maximum take of weight of the helicopter
Cancellation policy: Up to 48hrs before flight all monies paid will be returned less any credit card charges that Hunter Valley Helicopters has incurred. If flights are cancelled between 24 and 48 hrs of the departure time, 10% of the booking will be charged. There will be NO REFUNDS for cancellations with less than 24hrs notice. With 10 and 15 min scenic flights all monies will be forfeited.
If Hunter Valley Helicopters cancels due to weather or some other operational contingency, a full refund will be made if flights cannot be rescheduled.
There are no refunds for Gift certificates purchased where the scenic tour is either a 10 or 15 minute flight, all other gift certificates purchased will incur a 10% fee on the total amount.